Center for Clear Communication, Inc.

Tired of wasting staff time answering phone calls that result from your poorly written and badly designed documents?

Need to unravel a convoluted system of forms, statements, and letters in your organization?

Time to revise those internal manuals, training materials, and handbooks that aren't helping your employees anymore?

If you use tedious forms, confusing letters, or complex manuals, you risk creating an army of frustrated, disgruntled people who will walk away from your poorly designed documents with a bad impression of your organization. They will often mistrust what you tell them because of how you tell it to them.

Time and again, our work has shown that if you develop clear, attractive, easy-to-read documents, you'll reap the benefits in saved time, streamlined processes, and saved money — and a better reputation.

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Consider the rewritten and redesigned dunning letter whose response rate went up 68% after we changed it.

Or the redesigned Social Security Statement we worked on that still has people thanking the government for a well written, well-designed publication.

Or the countless forms that have simplified users' tasks and made processors' jobs easier and more productive.

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Take a quick look at how we've helped some of our clients:

… Easy-to-use employment forms for IRS

… Award-winning statement for the Social Security Administration

… A series of documents for a work-life company

… A library of publications for an educational association

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